What are the shipping costs?
Shipping is free for all US orders over $35. The free shipping is through First Class mail. You can choose to upgrade that to faster shipping if you’d like, but it’s not necessary. Please keep in mind that regardless of the shipping method you choose, we do need time to make your scrunchies.
How soon will I get my scrunchy order?
Currently orders are shipping within 10 (ten) business days. If you have a special event and need it quickly, please give me a call at 314-456-4396 or send me an email at Owner@LesChouChous.us – I will do all I can to make it happen.
Do keep in mind that the US Postal Service is still experiencing delays so be sure to add a safety buffer for possible delays.
What shipping service do you use?
We use the US Postal Service for my shipments in most cases. Scrunchies don’t weigh much, but they do take up some room. The USPS is generally the most cost-effective way to send scrunchies. I make it a habit to track each shipment and will send you the tracking number when I ship them.
How do I check on the status of my order?
We’re excited to offer this new feature! If you login to place your order (rather than ordering as a guest), you can track the status of your order by Logging In to your Dashboard. If you don’t know your password, you can request a new password here – then you can change it to whatever you’d like after you login.