Return Policy

If you are not satisfied with your scrunchies or headbands, return them (and notify me by phone or email) within ten (10) days of your receipt of the product for a full refund. I ask that you pay the shipping to return them to me. Please call or email first for returns: Telephone: 314-824-4311 email: 


All scrunchies and headbands come with a six (6) month warranty from the date of receipt. Please call or email so I can be expecting it and can let you know it has been received. In most cases, an email with a picture of the broken scrunchy will be sufficient. I will repair or replace your scrunchy or headband. (Please keep the broken item until we’ve spoken/emailed – if I don’t have more of that fabric, I may ask you to return it for repair.) 


Send Returns and Repairs to

Penny’s Boutique, LLC

2110 Chelsea Ct.

Arnold, MO 63010